New users using Tradeshift on the web may have issues saving their address information

Incident Report for Tradeshift

Resolved

This incident has been resolved.
Posted Sep 18, 2019 - 10:55 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 18, 2019 - 10:24 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 18, 2019 - 07:41 PDT

Investigating

We are currently investigating an issue related only to new web UI users that do not yet have their address saved in their company profile.
Posted Sep 18, 2019 - 03:22 PDT
This incident affected: WebUI ( go.tradeshift.com ).