New users using Tradeshift on the web may have issues saving their address information

Incident Report for Tradeshift

Resolved

This incident has been resolved.

Posted about 1 month ago. Sep 18, 2019 - 10:55 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted about 1 month ago. Sep 18, 2019 - 10:24 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted about 1 month ago. Sep 18, 2019 - 07:41 PDT

Investigating

We are currently investigating an issue related only to new web UI users that do not yet have their address saved in their company profile.

Posted about 1 month ago. Sep 18, 2019 - 03:22 PDT

This incident affected: WebUI ( go.tradeshift.com ).