Tradeshift
All Systems Operational
General availability
WebUI ( go.tradeshift.com )
API ( api.tradeshift.com )
Integration ( FTP/FTPS/SFTP ) ( si.tradeshift.com )
Commercial Web ( www.tradeshift.com )
Documentation ( developer.tradeshift.com )
Sandbox ( sandbox.tradeshift.com )
System Metrics Month Week Day
go.tradeshift.com
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api.tradeshift.com
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si.tradeshift.com
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Past Incidents
Apr 23, 2014
Postmortem - Read details
Apr 23, 11:14 UTC
Resolved - We have been investigating performance problems with the platform, affecting some user's ability to log in and dispatch documents, as well as API access. We have successfully solved the problem, therefore all systems are back into a working state.
Apr 23, 01:11 UTC
Apr 22, 2014

No incidents reported.

Apr 21, 2014

No incidents reported.

Apr 20, 2014

No incidents reported.

Apr 19, 2014

No incidents reported.

Apr 18, 2014
Resolved - The extraordinary deployment completed successfully.
Apr 18, 15:13 UTC
Investigating - We are planning to have an extraordinary deployment today at 15:00 UTC in order to fix an issue that affected the majority of our users. We expect to have a downtime of maximum 10 minutes.
Apr 18, 14:22 UTC
Completed - Update completed successfully
Apr 18, 15:06 UTC
In progress - We are currently updating the platform - please have patience
Apr 18, 14:59 UTC
Scheduled - We will be updating the platform shortly
Apr 18, 14:45 UTC
Apr 17, 2014

No incidents reported.

Apr 16, 2014
Resolved - The extraordinary deployment completed successfully.
Apr 16, 13:28 UTC
Investigating - We are planning to have an extraordinary deployment today at 13:15 UTC in order to fix an issue that affected the majority of the users of our workflow services). We expect to have a downtime of maximum 10 minutes.
Apr 16, 12:08 UTC
Completed - Update completed successfully
Apr 16, 13:21 UTC
In progress - We are currently updating the platform - please have patience
Apr 16, 13:14 UTC
Scheduled - We will be updating the platform shortly
Apr 16, 13:00 UTC
Apr 15, 2014
Completed - Update completed successfully
Apr 15, 05:53 UTC
In progress - We are currently updating the platform - please have patience
Apr 15, 05:47 UTC
Scheduled - We will be updating the platform shortly
Apr 15, 05:33 UTC
Apr 14, 2014

No incidents reported.

Apr 13, 2014

No incidents reported.

Apr 12, 2014

No incidents reported.

Apr 11, 2014
Completed - Update completed successfully
Apr 11, 04:31 UTC
In progress - We are currently updating the platform - please have patience
Apr 11, 04:24 UTC
Scheduled - We will be updating the platform shortly
Apr 11, 04:10 UTC
Apr 10, 2014
On April 7, 2014 information was released about a new vulnerability (CVE-2014-0160) in OpenSSL, the cryptography library that powers the vast majority of private communication across the Internet. This library is key for maintaining privacy between servers and clients, and confirming that Internet servers are who they say they are.

This vulnerability, known as Heartbleed, would allow an attacker to steal the keys that protect communication, user passwords, even the system memory of a vulnerable server. http://heartbleed.com has more detailed information about the exploit. Should a server be vulnerable, the consequences of an attack can be very serious.

Upon becoming aware of the Heartbleed bug, we immediately conducted an investigation of all Tradeshift servers. We can conclude that Tradeshift servers have not been exposed to this vulnerability. For all of our services that use secure communication where the security is established through the use of OpenSSL, we have not been using any of the affected versions of the OpenSSL library.

We recommend that our users – and any users of internet services – check up on the status from their service providers to assert any potential leakage of data. The Heartbleed bug is very widespread and could have affected any service on the internet – email providers, online banking, etc.

At Tradeshift we are acutely aware that we host and protect data for which the privacy is critical to our users. If you happen to use the same password for your Tradeshift account as you do for your other online accounts we recommend you change your password as a precautionary measure. And while we mentioning it, now’s a good time to remind you that changing your password on a regular basis is a diligent measure to keep your data safe.

If you have any questions or concerns specific to your Tradeshift account please feel free to reach us at support@tradeshift.com
Apr 10, 07:15 UTC
Completed - Update completed successfully
Apr 10, 04:37 UTC
In progress - We are currently updating the platform - please have patience
Apr 10, 04:15 UTC
Scheduled - We will be updating the platform shortly
Apr 10, 04:01 UTC
Apr 9, 2014

No incidents reported.