Delayed processing of documents

Incident Report for Tradeshift

Resolved

We’re back! We’re sorry for the disruption to your day
Posted Sep 02, 2019 - 15:40 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2019 - 12:13 PDT

Investigating

The same issue has manifested again, we are investigating.
Posted Sep 02, 2019 - 08:42 PDT

Monitoring

We have made a fix to resolve the issue and we are now monitoring.
Posted Sep 02, 2019 - 06:16 PDT

Investigating

We are investigating delays on document processing.

We apologize for the inconvenience.
Posted Sep 02, 2019 - 02:33 PDT
This incident affected: Tradeshift Go (getgo.tradeshift.com), WebUI ( go.tradeshift.com ), API ( api.tradeshift.com ), and Integration ( FTP/FTPS/SFTP ) ( si.tradeshift.com ).