Degraded performance for dispatching documents

Incident Report for Tradeshift

Resolved

The incident was resolved. Full availability is restored.

Posted Sep 06, 2019 - 08:08 PDT

Identified

We have deployed a fix for delays on document processing.

We apologize for the inconvenience.

Posted Sep 06, 2019 - 04:38 PDT

Update

We are continuing to investigate this issue.

Posted Sep 06, 2019 - 04:29 PDT

Update

We are investigating delays on document processing.

We apologize for the inconvenience.

Posted Sep 06, 2019 - 03:55 PDT

Investigating

We are currently investigating this issue.

Posted Sep 06, 2019 - 03:53 PDT

This incident affected: General availability, Tradeshift Go (getgo.tradeshift.com), WebUI ( go.tradeshift.com ), API ( api.tradeshift.com ), and Integration ( FTP/FTPS/SFTP ) ( si.tradeshift.com ).