Insight Center reports are not up-to-date

Incident Report for Tradeshift

Resolved

The issue with Insight Center reports failing to update has now been resolved. All data in Insight Center should be back to normal and including data with the standard latency.

Posted Nov 18, 2020 - 04:30 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2020 - 08:33 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 17, 2020 - 05:07 PST

Identified

We're investigating an issue with Insight Center failing to update with the latest data. This can mean intermittently missing data in certain columns, or that reports fail to generate any data at all within 24 hours of the incident starting.

Posted Nov 17, 2020 - 05:07 PST

This incident affected: Data Products.